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About IC - Heather Mietz Egli - Lab Operations Manager

Heather Mietz Egli - Lab Operations Manager
Office location Kerr Hall, Room 35
Campus mailing address UCSC - ITS
1156 High Street
Santa Cruz, CA 95064-1077
Email ic@ucsc.edu
Phone 831-459-4703

Responsibilities

Heather is responsible for the day-to-day technical and operational management, and student staffing of the ITS Instructional Computing labs, and for the associated end-user services delivered in the labs. Heather also develops and implements automated systems to deliver and assess services in the labs.

Who is responsible for Heather's work when she is out of the office?

Who is Heather's manager?

Phillip Stark, ic@ucsc.edu, 831-459-5214

How do students, instructors, staff, and others interact with the Lab Operations Manager?

Students

If you have suggestions for improving labs or need to report a problem, please tell a lab consultant, or email ic@ucsc.edu, or call 831-459-5651.

Faculty, instructors, and instructional staff

Preparing for your class: Please read how to make a computer lab and software request.

If you experience problems in the labs tell the lab consultant on duty, or email ic@ucsc.edu, or call (in this order) 831-459-5651, 459-5275, or 459-4703.

Adminstrators or visitors

Email ic@ucsc.edu or call 831-459-5214

If you have suggestions for improving the labs or need to report a problem, please tell a lab consultant, or email ic@ucsc.edu, or call (in this order) 831-459-5651, 459-5275, 459-4703, or 459-5214

Summer conference attendees: If you have suggestions for improving the labs or need to report a problem, please tell a lab consultant, or email ic@ucsc.edu, or call (in this order) 831-459-5651, 459-5275, 459-4703, or 459-5214.