About IC - Cathy Tyner - Technical Support Specialist
| Office location |
Kerr Hall, Room 35 |
| Campus mailing address |
UCSC - ITS
1156 High Street
Santa Cruz, CA 95064-1077 |
| Email |
ic@ucsc.edu |
| Phone |
831-459-5275 |
Responsibilities
Cathy manages online and physical technical services to support Instructional Computing. She also oversees second-level lab technical support, which includes supervising and mentoring Student Technicians.
Who is responsible for Cathy's work when she is out of the office?
Who is Cathy's manager?
Heather Mietz Egli, ic@ucsc.edu, 831-459-4703
How do students, instructors, staff, and others interact with the Technical Support Specialist?
Students
If you have suggestions for improving labs or need to report a problem, please tell a lab consultant, or email ic@ucsc.edu, or call 831-459-5651.
Faculty, instructors, and instructional staff
Preparing for your class: Please read how to make a computer lab and software request.
If you experience problems in the labs tell the lab consultant on duty, or email ic@ucsc.edu, or call (in this order) 831-459-5651, 459-5275, or 459-4703.
Adminstrators or visitors
Email ic@ucsc.edu or call 831-459-5214
If you have suggestions for improving the labs or need to report a problem, please tell a lab consultant, or email ic@ucsc.edu, or call (in this order) 831-459-5651, 459-5275, 459-4703, or 459-5214
Summer conference attendees: If you have suggestions for improving the labs or need to report a problem, please tell a lab consultant, or email ic@ucsc.edu, or call (in this order) 831-459-5651, 459-5275, 459-4703, or 459-5214.
